Terms of service

TERMS OF SERVICE

Last updated: September 11, 2026

Welcome to Veyrox. These Terms of Service govern your use of our website and the purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. ABOUT VEYROX

Company: Veyrox
NIF: 314126556
Address: Rua do Carrical 75, Porto, Portugal
Email: contact@veyrox.co.uk
Phone: +351 969082931

Veyrox operates this online store and sells products to consumers through our website.

2. ELIGIBILITY

By using our website, you confirm that:

  • You are legally capable of entering into a binding agreement;

  • The information you provide is accurate and complete;

  • You will use our website only for lawful purposes;

  • You will not use our website for fraudulent, abusive, or unauthorized activities.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, colors and visual appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. PRICES

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change from time to time. Any price change will not affect an order that has already been accepted and confirmed, except where required by applicable law or in cases of obvious pricing errors.

Where applicable, taxes and other mandatory charges will be displayed or communicated before you complete your purchase.

5. ORDERS

When you place an order through our website, you are making an offer to purchase the selected products.

After submitting your order, you may receive an order confirmation by email.

An order is considered accepted when Veyrox confirms that the order has been accepted for fulfillment, subject to applicable consumer protection laws.

We reserve the right to refuse or cancel an order in certain circumstances, including:

  • Product availability issues;

  • Suspected fraudulent or unauthorized transactions;

  • Incorrect pricing or product information;

  • Errors in shipping or payment information;

  • Legal or regulatory requirements.

If we cancel an order after payment has been received, the amount paid will be refunded.

6. PAYMENT

Payment must be completed using one of the payment methods available at checkout.

Payments may be processed by third-party payment providers.

Veyrox does not normally have access to or store your complete payment card details.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

7. SHIPPING AND DELIVERY

We ship orders to the destinations available at checkout.

Estimated delivery times are provided for guidance and may vary depending on the destination, carrier, customs procedures, weather, holidays, and other circumstances outside our reasonable control.

Delivery times are not guaranteed unless expressly stated otherwise.

For further information, please refer to our Shipping Policy.

8. RIGHT OF WITHDRAWAL AND RETURNS

If you are a consumer located in the European Union, you generally have a statutory 14-day right of withdrawal for online purchases, subject to applicable legal exceptions.

You may also have statutory rights relating to defective or non-conforming products.

For complete information about cancellations, returns, refunds, and your consumer rights, please refer to our Refund & Returns Policy.

Nothing in these Terms of Service limits any mandatory consumer rights provided by applicable law.

9. DEFECTIVE OR NON-CONFORMING PRODUCTS

If a product is defective, damaged, incorrect, or does not conform to the sales contract, please contact us.

Depending on the circumstances and applicable law, you may be entitled to repair, replacement, price reduction, cancellation, refund, or another legal remedy.

Your statutory consumer rights remain unaffected by these Terms.

10. INTELLECTUAL PROPERTY

All content available on the Veyrox website, including but not limited to:

  • Logos;

  • Brand names;

  • Text;

  • Images;

  • Graphics;

  • Product descriptions;

  • Website design;

  • Videos;

  • Software;

may be protected by intellectual property laws.

You may not reproduce, copy, distribute, modify, sell, or commercially exploit our content without prior written permission, except where permitted by law.

11. PROHIBITED USE

You agree not to use our website:

  • For unlawful purposes;

  • To commit fraud;

  • To attempt to gain unauthorized access to our systems;

  • To interfere with website security;

  • To transmit malicious software;

  • To collect personal information from other users without authorization;

  • To copy or reproduce our website or content for commercial purposes without permission;

  • In any manner that could damage, disable, or impair the website.

We reserve the right to restrict or terminate access to users who violate these Terms.

12. THIRD-PARTY SERVICES

Our website may use third-party services and technologies, including payment providers, shipping providers, analytics services, advertising platforms, and other service providers.

These third parties may have their own terms and privacy policies.

Veyrox is not responsible for the independent policies or practices of third-party services, except where required by applicable law.

13. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to websites operated by third parties.

These links are provided for convenience only.

Veyrox does not control third-party websites and is not responsible for their content, security, availability, or privacy practices.

14. WEBSITE AVAILABILITY

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

The website may occasionally be unavailable due to maintenance, technical problems, updates, or circumstances beyond our reasonable control.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Veyrox will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded under applicable law.

Nothing in these Terms affects your mandatory statutory consumer rights.

16. FORCE MAJEURE

Veyrox will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, war, strikes, government actions, transportation disruptions, cyber incidents, widespread technical failures, or other events that could not reasonably have been prevented.

Where required by law, your statutory rights remain unaffected.

17. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy for more information.

18. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our business, services, website, or legal requirements.

The updated version will be posted on this page with a revised "Last updated" date.

Changes will not affect rights that have already arisen under an existing purchase contract unless permitted or required by applicable law.

19. GOVERNING LAW AND CONSUMER RIGHTS

These Terms are governed by the laws applicable to Veyrox, without prejudice to any mandatory consumer protection rights that apply in the country where the consumer resides.

Consumers within the European Union retain any mandatory rights granted to them by applicable EU and national consumer protection laws.

Nothing in these Terms is intended to deprive consumers of rights that cannot legally be excluded or restricted.

20. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

21. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund & Returns Policy, Shipping Policy, and any other applicable policies published on our website, constitute the terms governing your use of our online store and purchases from Veyrox.

22. CONTACT US

If you have any questions regarding these Terms of Service, please contact us:

Veyrox
NIF: 314126556
Address: Rua do Carrical 75, Porto, Portugal
Email: contact@veyrox.co.uk
Phone: +351 969082931

Last updated: September 11, 2026